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Frequently Asked Questions

Common questions about our services, process, and approach. Don't see your question? Contact us directly.

We combine rigorous research methodology with deep psychological insight. Every enhancement is validated through authoritative sources (O*NET, BLS, Lightcast) and measured using our Research Authority Index (RAI). More importantly, we don't just write resumes—we help you genuinely own every word through our Truth Bridge Protocol, ensuring you can confidently defend your document in any interview.
"Whether it is factual or not, if it's not the client's truth, then it's all for nothing." This foundational principle means we don't just create technically accurate documents. We ensure every enhancement feels authentically true to you and that you can defend it confidently when it matters most—in an interview. Authenticity trumps articulation when the two conflict.
The timeline varies based on the service package and complexity of your situation. For standard resume writing, expect 2-3 weeks from initial consultation to final delivery. Complex career transitions requiring Level 4 enhancement and intensive ownership transfer may take 4-6 weeks. We prioritize quality and genuine ownership over speed.
Pricing varies based on your specific needs, career level, and the complexity of your situation. Career transitions, non-traditional backgrounds, and situations requiring extensive market research are priced differently than straightforward resume updates. Contact us for a personalized quote based on your unique situation.
We cannot ethically guarantee interviews or job placements, as these outcomes depend on many factors beyond our control (market conditions, competition, employer decisions, interview performance). What we do guarantee is rigorous research methodology, authentic enhancement grounded in your real experience, and comprehensive ownership transfer so you can confidently present yourself.
RAI is our proprietary validation system that ensures every enhancement is grounded in authoritative sources. It combines Primary Source Score (O*NET, BLS), Industry Validation (LinkedIn, Indeed, Lightcast), and Compliance Checks. We require RAI ≥ 7.0 for Level 3 enhancements and RAI ≥ 8.0 for Level 4 (transformative reframing).
We use a five-level enhancement scale. Level 1 is direct transfer (underselling). Level 2 is conservative professional polish. Levels 3-4 are our optimal zone—strategic expansion and transformative reframing that reveal true value while remaining defensible. Level 5 is prohibited (fabrication). We target 60-70% of enhancements at Levels 3-4 for maximum impact.
Yes, this is one of our specialties. Career transitions often require Level 4 enhancement (transformative reframing) and intensive ownership transfer. We use our Three-Context Framework to bridge from your source context to target roles, and our comprehensive market research identifies optimal pathways and required credentials.
We use our Skills Maintenance Framework and Gap Narrative Mastery system (3-version framework: Elevator Pitch, Standard Response, Deep Dive). We help you reframe gaps as periods of valuable development and create defensible narratives that highlight maintained or developed skills during the gap period.
Yes, 100%. ATS parseability is one of our Ten-Dimensional Quality Framework requirements. We ensure proper formatting, keyword optimization (targeting 80%+ match rate for must-have terms), and test against multiple ATS platforms. We also ensure human readability—documents must work for both systems and humans.
Yes. Federal resumes require specialized formatting and extensive detail. We use USAJOBS/OPM as our primary authority source (40% weighting) and ensure compliance with federal requirements including security clearance documentation, appointment types, and detailed accomplishment narratives.
Interview preparation is tiered based on your risk assessment (Standard, Enhanced, Intensive, or Crisis). All tiers include STAR+ story development, enhancement defense strategies, and mock interviews. Higher tiers include gap narrative mastery, stress inoculation protocols, and intensive confidence building sessions.
Unlimited revisions until you genuinely own every word. Our goal isn't just a polished document—it's complete ownership. If you can't pass our four ownership tests (Explanation, Example, Comfort, Stress) for any enhancement, we revise it. The document is only complete when you can confidently defend it.
We work with professionals across most industries and career levels. Our research-backed methodology adapts to your specific field using industry-specific sources and market intelligence. However, we may refer you elsewhere if your situation falls outside our expertise or requires specialized credentials we don't possess.
Yes. LinkedIn optimization is a core service. We create keyword-optimized profiles based on LinkedIn Economic Graph research and real demand signals. The process includes headline and about section optimization, experience descriptions, skills strategy, and positioning for recruiter visibility.
Client satisfaction is built into our process through continuous feedback loops and ownership verification. We work iteratively with you, making revisions based on your comfort and ownership scores. If at any point you're not satisfied, we discuss concerns openly and adjust our approach until you genuinely own your story.

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